Please contact customer service for more information on returning an item:
FAX: (480) 831-5887
Return/ Refund Policy:
Original sales receipt
must accompany returns.
We accept returns
for exchange or refund 7 calendar days after delivery of the product. At our
sole discretion after 7 calendar days, we will offer an exchange or store
credit only. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
- -without showing signs of wear or damage in
- -within 7 calendar days of the delivery date
(after 7 days no returns are allowed)
- -must not be a special order or a custom order
- -unless noted that it cannot be returned or
has a different return policy time period other than that 7 days
noted in that item's particular item description.
If an item is received
damaged or is incorrectly shipped by us please contact Customer Support
immediately. Items that are defective and shipped from us or items that you did
not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent
upon inspection of item(s) once we receive it.
There is a 15% restocking
fee for returned items that are not being exchanged and are not damaged. Again
you MUST contact us within 7 days if you intend to return ANY item back to our
store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be
Customer is responsible
for all shipping costs if seller is not at fault.